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HOW MANY PEOPLE ARE REQUIRED FOR INSTALLATION?

Just one person! We designed our system to be easy-to-use and easy to install. 

WHO PERFORMS THE INSTALLATION?

The Trellis system has been designed for “Do It Yourself” installation. From the beginning, we designed our hardware and software to make sure the installation process is as straightforward as possible.

DO YOU HAVE A VIDEO THAT SHOWS HOW TO INSTALL THE HARDWARE? 

We sure do! Check it out here.

ARE THERE INSTRUCTIONS IN THE PACKAGE THAT SHOW HOW TO INSTALL THE SENSORS AND BASE STATIONS?

Yes. Your sensor stations and base stations arrive with complete installation instructions.

WHAT SOFTWARE DO I NEED TO COMPLETE INSTALLATION?

Complete installation and view your data on the Trellis Dashboard. This website, together with the login information you receive during signup, is all that you need to complete the installation process. Our mobile app is coming in Spring 2018! 

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WHAT TOOLS WILL I NEED FOR INSTALLATION?

In order to install your sensors you need a cordless drill, an auger drill bit, an empty bucket, and a small bottle of water. The installation auger is available for purchase or can be purchased at your local hardware store.

HOW LONG DOES IT TAKE TO INSTALL A SENSOR?

It takes 5 to 10 minutes to install a sensor from start to finish.

WHEN SHOULD I INSTALL THE SENSORS?

We recommend installing sensor stations after planting to avoid damaging them during the planting process. Some growers like to install their sensor stations prior to planting to monitor soil temperature. These growers pull up the sensor stations prior to planting and reinstall them after they’ve completed planting in their field. During the season, the sensors are maintenance-free – you can even drive over them during field work!


IF I NEED HELP INSTALLING THE SENSORS, WHAT DO I DO?

Please read the installation instructions completely before installing your sensors. If you need help, please call us at 678.551.2871, email us at info@mytrellis.com or reach out to us via chat here or on the Trellis Dashboard.

DO I NEED TO CALIBRATE THE SENSOR PRIOR TO USING IT?

Our sensor stations don't require calibration, unlike capacitance-based sensors. We recommend soaking the sensor probes for at least 30 minutes prior to installation (overnight soaking is preferable), as it will improve the sensor sensitivity during the first few irrigations. We typically use a 5-gallon bucket or trash can to soak the sensors.